Welcome to our exchange and return policy page. We believe every customer should enjoy a smooth, clear, and reliable product return process. This page explains our complete exchange policy, refund timeline, and return instructions in an easy format.

How Our Exchange and Return Policy Works

If you ever need to exchange a product, simply call us at 1800 889 1071. Our team will guide you through and arrange a pickup from your location. After your item arrives, we inspect it and send your replacement quickly to ensure easy returns.

You can also choose to send the product yourself. Use this address:

TM Perfume House
401, Oberon Business Hub, New Gaurav Path, Pal,
Surat 394510

What Our Exchange and Return Policy Includes

  • Fast and simple return instructions
  • Doorstep pickup for all exchanges
  • Option to self-ship the product
  • Quick replacement after product verification
  • Refunds processed within 3–12 days
  • Dedicated support at 1800 889 1071
  • Unboxing video required for damaged or missing items

Refund Policy and Verification Timeline

Our refund policy is designed to keep your experience simple. Refunds are processed within 3 to 12 days after we receive and verify your returned product. 

If your product arrives damaged or with missing items, please provide an unboxing video. This helps us verify the issue and offer a quick resolution under our exchange policy.

Find Us & Continue Shopping

You can find TM Perfume House easily using the map links below:

TM Perfume House on Google Maps
FourPirates Ventures LLP on Google Maps

Continue exploring our fragrances here: Browse Our Perfume Collection

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