FAQs

If you have a question, please consult our list of frequently asked questions before reaching out for assistance.

Frequently asked questions

HOW CAN I TRACK MY ORDER?


Once your order is shipped, we’ll send you a tracking link via SMS or WhatsApp so you can easily follow its progress.

If you need any assistance, feel free to call us at 1800 889 1071—we’re happy to help.

CAN I CHANGE MY SHIPPING ADDRESS AFTER PAYMENT?


Yes, you can request an address change before your order is dispatched. Just reach out to our support team, and we’ll take care of it for you.

WHAT IF I RECEIVE A WRONG OR DAMAGED PRODUCT?


Please contact us within 24 hours of delivery and share clear unboxing photos or a video. Our team will review the issue and arrange a replacement or refund as quickly as possible.

HOW LONG DOES DELIVERY TAKE?


Orders are usually delivered within 3–7 working days, depending on your location and courier service availability.

DO YOU OFFER EXPRESS DELIVERY?


Delivery speed depends on courier availability. For urgent or priority requests, please contact us before placing your order.

DO YOU SHIP OUTSIDE INDIA?


Currently, we ship within India only. International shipping options will be available soon.

ARE TMPERFUME HOUSE PERFUMES LONG-LASTING?


Yes. Our fragrances are crafted using high-quality perfume oils to deliver strong projection and long-lasting performance throughout the day.

WHAT KIND OF FRAGRANCE NOTES DO YOU USE?


Our perfumes feature premium, designer-inspired notes, ranging from fresh and aquatic to rich woody, spicy, and oriental blends.

ARE YOUR PRODUCTS SAFE TO USE?


Absolutely. All our products are quality-tested and crafted using carefully selected ingredients to ensure safety and reliability.

WHAT IF I DON’T LIKE THE FRAGRANCE?


No worries at all. We offer a hassle-free return policy as per our terms and conditions, because your satisfaction always comes first.

HOW CAN I CONTACT TMPERFUMEHOUSE ?

Reach us via Whatsapp , email, or instagram DM. we're always happy to help